Find quick answers to common questions about our organic handmade soaps, shipping details, and ingredients at Rohan Trader LLC.
We use 100% natural and organic cold-pressed plant oils, rich shea butter, and pure essential oils. All our handmade soaps are free from sulfates, parabens, and synthetic chemicals.
We ship across the USA via standard and expedited carriers (USPS & FedEx). Orders are processed within 1–2 business days, and tracking information is provided as soon as your shipment is dispatched.
We want you to love your products! If you receive a damaged or incorrect item, please contact Rohan Trader LLC within 30 days of delivery for a replacement or a full refund.
Free shipping applies to outgoing orders that meet our threshold. For standard returns, return shipping fees are handled by the buyer unless the item was damaged or shipped by error.
You can purchase digital gift cards directly from our store. Choose your desired amount, add it to your cart, and the gift card code will be sent instantly to your email after checkout.
Coupon codes can be applied at checkout during payment. Only one promotional code can be used per order, and codes cannot be applied to previously placed orders or gift card purchases.
Yes! We regularly offer seasonal discounts, bundle offers, and special promotions. Subscribe to our newsletter to receive exclusive discount codes and sale updates.
Currently, our products are available exclusively through our official online store. We ship directly from the USA to ensure you receive fresh, authentic, high-quality handcrafted soaps.
We are here to help! Feel free to reach out to our customer support team directly through our Contact Us page, and we will be happy to assist you.
Yes, we offer worldwide shipping! International rates and delivery times are calculated at checkout based on your destination.
Our team is here to assist you! Please visit our Contact Us page or drop us an email, and we will answer any additional questions you have.
Sign up for our email newsletter at the bottom of the page to receive exclusive sales notifications, seasonal discount codes, and new product launch updates.
All domestic US orders are carefully packed and shipped via standard carriers like USPS or FedEx. You will receive a shipment confirmation email with a live tracking link as soon as it leaves our facility.
Domestic orders within the US typically arrive within 3–5 business days after processing. International shipping timelines vary by location but usually take 7–14 business days.